Effective Date: 19 October 2026 | Website: http://cyberwall.co.in/
Cyberwall Infotech LLP (“Cyberwall,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, store, and protect information when you visit our website, contact us, submit an enquiry, or otherwise interact with us. Read it with any applicable service agreement, proposal, statement of work, or other terms agreed between you and Cyberwall.
1. Information We May Collect
Depending on how you interact with us, we may collect:
Information you provide: name, company, job title, business contact details, email address, telephone number, enquiry details, service requests, feedback, and communications.
Technical information: IP address, browser and device information, pages visited, approximate usage data, referral source, and date and time of access, subject to website configuration.
Cookies and similar technologies: tools for essential functionality, preferences, analytics, or other purposes, depending on the website configuration.
Please do not submit passwords, access credentials, sensitive security configurations, or other confidential technical information through a general website enquiry form.
2. How We Use Information
We may use information to respond to enquiries; prepare quotations and proposals; communicate with prospective and existing clients; provide and support contracted services; maintain website functionality, security, and performance; diagnose technical issues; prevent misuse; maintain business and accounting records; comply with legal obligations; establish or defend legal claims; and send service-related updates or, where permitted, marketing communications.
3. Legal Basis and Consent
Where applicable law requires a particular legal basis or consent, Cyberwall will follow the relevant requirements. Depending on the circumstances, processing may be based on consent, a request made by you, performance of a contract, compliance with legal obligations, or another legally recognised basis. Where processing relies on consent, you may withdraw it using an available method or by contacting us. Withdrawal does not affect processing carried out before withdrawal.
4. Sharing and Disclosure
We may disclose relevant information to hosting, website, IT, security, email, communications, or analytics providers; professional advisers, auditors, insurers, or legal representatives; government authorities, regulators, courts, or law-enforcement agencies where required or legally permitted; and relevant parties in a merger, restructuring, financing, or transfer of business, subject to applicable law. We do not intend to sell personal information collected through the website.
5. Data Retention and Security
We retain information for as long as reasonably necessary for its collection purpose, including enquiries, client relationships, business records, legal obligations, disputes, and protection of our interests where recognised by law. Retention periods may vary. When information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to legal obligations and legitimate backups. We use reasonable administrative, technical, and organisational measures to protect information, but no website, internet transmission, or electronic storage system can be guaranteed completely secure.
6. Your Rights and Choices
Subject to applicable law and its commencement provisions, you may have rights concerning your personal information, including requesting access, correction or updating, erasure, withdrawal of consent, or raising a grievance. Contact us using the details below. We may need to verify your identity, and some information may be retained where legally permitted or required. We will handle requests in accordance with applicable legal requirements.
7. Third-Party Websites, Children, and International Processing
Our website may link to third-party websites or services governed by their own policies; Cyberwall does not control their privacy practices. Our website is intended primarily for businesses and professional users, not children. If you believe a child has provided information inappropriately, contact us. Some providers may process or store information outside your location; where this occurs, Cyberwall will address applicable legal requirements and safeguards.
8. Changes to This Policy
We may update this Policy to reflect changes in our business, website, technology, or applicable law. The revised version will be published on this page with an updated effective date. Where required by law, we will provide additional notice or obtain consent for material changes.
9. Contact Us
Cyberwall Infotech LLP Email: info@cyberwall.co.in | Phone: 9653276196 Address: SCF No. 23, Second Floor, Sector 54, Phase 2, Mohali – 160055, Punjab, India.
Important: This Policy describes intended practices in general terms. Before publication, verify it against the website’s actual data collection, cookies, third-party tools, retention periods, and business operations.
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