Terms & Conditions

Effective Date: 19 October 2026 | Website: http://cyberwall.co.in/

These Terms & Conditions govern access to and use of http://cyberwall.co.in/, operated by Cyberwall Infotech LLP (“Cyberwall,” “we,” “us,” or “our”). By accessing or using the website, you agree to these Terms. If you do not agree, discontinue use. IT services, products, support arrangements, projects, subscriptions, and other commercial engagements may also be governed by a separate quotation, proposal, service agreement, statement of work, SLA, purchase order, or other written contract. If a valid service contract conflicts with these Terms on a specific service, the service contract prevails to the extent of the conflict.

1. Services and Website Information

The website provides information about IT infrastructure, networking, cybersecurity, and related technology services. Availability and scope depend on the agreed quotation, contract, and third-party terms. Website descriptions are general information and do not, by themselves, constitute a binding offer or guarantee that a service is available. We aim to keep content accurate, but technical information and service descriptions may change or be incomplete. Confirm specifications, compatibility, availability, scope, and commercial terms with Cyberwall before relying on them.

2. Acceptable Use

You agree to use the website lawfully. You must not use it in violation of law or another person’s rights; attempt unauthorised access to the website, systems, or networks; introduce malware or harmful code; interfere with operation, availability, or security; scrape, copy, or commercially exploit content in a manner prohibited by law or these Terms; or submit false, unlawful, misleading, or infringing material. We may restrict access where reasonably necessary to protect the website, users, systems, or legal rights.

3. Quotations, Delivery, Pricing, and Payments

Quotations and proposals are subject to their stated validity period, scope, assumptions, exclusions, pricing, payment terms, and conditions. Unless expressly agreed in writing, website descriptions do not establish guaranteed response or resolution times, uptime, security outcomes, or completion dates. Service scope, milestones, client responsibilities, dependencies, acceptance criteria, support coverage, and SLAs should be documented in the applicable agreement. Displayed prices, if any, may be indicative. Taxes, licences, travel, third-party charges, late-payment charges, refunds, cancellations, and suspension rights will be handled as stated in relevant commercial documents and subject to applicable law.

4. Third-Party Products and Services

References to third-party manufacturers, products, software, platforms, or service providers are for identification or information and do not necessarily imply sponsorship, endorsement, or partnership unless expressly stated. Third-party products and services may have separate licences, warranties, support policies, and terms. Cyberwall is not responsible for independent changes or failures of third-party services except where responsibility is accepted in a written agreement or cannot lawfully be excluded.

5. Intellectual Property and Confidential Information

Unless otherwise stated, website text, graphics, branding, layout, and original content are owned by or licensed to Cyberwall and protected by applicable law. You may view the website for personal or internal business information, but may not reproduce, republish, distribute, modify, commercially exploit, or create derivative works without prior written permission, except where law permits. Third-party names, logos, and trademarks remain the property of their owners. Information submitted through a general contact form should not be assumed confidential unless a written agreement or applicable law establishes confidentiality obligations. Project access to client systems, credentials, documentation, and confidential information should be governed by appropriate agreements and security procedures.

6. Cybersecurity and Technology Limitations

No technology or security measure can guarantee complete protection against every threat, vulnerability, outage, data loss, or unauthorised access event. Unless expressly agreed in writing, Cyberwall does not guarantee that a product, configuration, recommendation, or service will prevent every cyberattack, eliminate all vulnerabilities, or ensure uninterrupted operation. Outcomes may depend on client systems, user behaviour, third-party vendors, licensing, connectivity, client cooperation, and other factors beyond Cyberwall’s reasonable control. Security responsibilities, backups, incident response, recovery objectives, monitoring, and service levels should be documented in the relevant contract.

7. Disclaimer and Limitation of Liability

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis without a guarantee of uninterrupted, error-free, or harmful-component-free access. To the maximum extent permitted by law, Cyberwall will not be liable for indirect, incidental, special, exemplary, or consequential losses arising solely from website use or inability to use it, including loss of opportunity, revenue, profits, data, or business reputation, where legally permitted. This clause does not automatically replace liability terms in a separate service contract. Nothing excludes or limits liability where prohibited by law. Service-specific liability caps and risk allocation should be reviewed and stated in the relevant written agreement.

8. Indemnity, Privacy, and Changes

To the extent permitted by law, you are responsible for claims or losses arising from your unlawful website use, material breach of these Terms, or infringement of another person’s rights, insofar as legally enforceable and attributable to your conduct. Your use of the website may involve personal information; please read our Privacy Policy. We may update, suspend, restrict, or discontinue parts of the website for operational, maintenance, security, or business reasons. We may revise these Terms by publishing an updated version and effective date. Where affirmative consent or additional notice is legally required, we will follow that requirement.

9. Governing Law and Jurisdiction

These Terms are intended to be governed by the laws of India. Subject to applicable law and mandatory jurisdictional rules, the courts of competent jurisdiction at Mohali, Punjab, India, are proposed to have jurisdiction over disputes arising from or relating to these Terms and website use. The appropriate court, territorial jurisdiction, and enforceability of this clause must be confirmed by legal counsel based on the company’s registered office, relevant transactions, and applicable law.

10. Severability and No Waiver

If any provision is held invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure or delay in enforcing a provision does not necessarily waive that provision or any other right.

11. Contact Us

Cyberwall Infotech LLP Email: info@cyberwall.co.in | Phone: 9653276196 Address: SCF No. 23, Second Floor, Sector 54, Phase 2, Mohali – 160055, Punjab, India.

Legal review note: These are general website terms, not legal advice. Before publication, verify the company’s exact legal name and registered address, the appropriateness of the Mohali jurisdiction clause, actual website practices, and enforceability of liability and indemnity provisions. Have Indian legal counsel review the final version.